Privacy Policy — Granite Details

1) Who we are

Granite Details (“we,” “us,” “our”) provides countertop fabrication and related services.

2) What we collect (short answer: almost nothing)

• Contact forms / emails / calls: If you send us your name, email, phone, project details, or similar info, we use it only to respond to your inquiry.
• We do not collect or sell your personal data.
• We do not keep the input from your contact form beyond what’s needed to reply and follow up on your request.

3) How we use your information

• To contact you about your inquiry (quotes, scheduling a measure, questions).
• To provide customer support if you ask for it.

We don’t use your info for advertising, profiling, etc. No selling, no “sharing” for targeted ads, period.

4) Analytics (Vercel Analytics)

We use Vercel Analytics to understand basic site performance and traffic (e.g., page views, load times, general usage patterns). This helps us keep the site fast and working.

• Analytics do not include your contact-form message content.
• Analytics are handled by Vercel as our service provider.

5) Cookies & tracking

Our site may use strictly necessary and performance-related cookies due to hosting/analytics. We don’t use them to identify you personally or to sell anything about you.

6) Data retention

• Contact submissions: We keep contact details only as long as needed to respond and handle your request, then we don’t retain the message content.
• Business records: If you become a customer, we may keep standard transaction records as required by law (invoices, contracts, etc.).

7) No sale or sharing of personal information

We do not sell personal information. We do not share personal information for cross-context behavioral advertising under applicable laws (e.g., California Consumer Privacy Act (CCPA) / California Privacy Rights Act (CPRA)).

8) Children’s privacy

Our site and services are not directed to children under 13. If you believe a child provided us personal data, contact us and we’ll delete it.

9) Data security

We use reasonable safeguards to protect information in our possession. No method of transmission or storage is 100% secure, but we take it seriously.

10) Third-party links

Our site links to other websites (like Cambria, Ohm, Daltile, and other listed providers of ours); their privacy practices apply there. Read their policies, they will differ from ours.

11) Your choices

• Don’t want to use the form? Call or email us instead.

12) Changes to this policy

If we change this policy, we’ll update the date at the top. Material changes will apply going forward.

13) Contact us

Phone: 704-360-3060
Email: info@granitedetails.com
Website: granitedetails.com